Get Quotes from Top Appliance Repair Services in Chandler, AZ

Questions to Ask Before Hiring an Appliance Repair Service in Chandler

Chandler is generally fun and famous for its hot, dry climate. Your cooling appliances are needed to keep the heat at bay. In all weather conditions, all our home appliances are required to make our lives more comfortable. Occasionally, these appliances will develop some faults. Prompt repair is essential to ensure a minor repair does not become a major expensive repair. Also, don't repair broken appliances by yourself due to the risks of worsening the problem, voiding your warranty, and causing electrical shock. Fortunately, you will find over a hundred experienced home appliance repairers in Chandler ready to help with any repair issue.

However, to ensure you hire the right repairman for the job, you should ask the following questions:

What Do I Need to Know Before Hiring an Appliance Technician in Chandler?

Appliance repair technicians are specialists in fixing faults and issues of home appliances and ensuring these appliances operate efficiently. Repair technicians sometimes offer related services, such as appliance installations and troubleshooting. However, these professionals mostly specialize in specific types of repair services, especially:

  • Product/Manufacturer: It is common for technicians to obtain training solely on fixing appliances from a particular manufacturer. It is often the case that these technicians are factory-certified. This means they obtained their training directly from the relevant manufacturer.
  • Appliance: Likewise, technicians sometimes fix specific types of appliances, notwithstanding the manufacturer.
  • Energy Source: Appliance repair technicians often prefer the kind of energy source they work on. Some appliances are electricity-based, and some are gas-based. Repair technicians sometimes pick their preferences and specialize accordingly.

There are no occupational licensing requirements for repair technicians in Chandler. These professionals must comply with the requirements applicable to their service. These include local, statewide, and federal requirements. An example is the Section 608 certification requirement, which requires anyone working with refrigerant-based appliances to obtain a certification from an EPA-approved center.

Knowing your appliance's life expectancy helps with regular maintenance and routine servicing to prevent a complete breakdown. Below is the life expectancy of popular home appliances for your consideration (in years):

  • Microwaves: 6 - 7
  • Gas Cookers: 10 - 15
  • Compactors: 6 - 7
  • Cloth Dryers: 12 - 15
  • Air Conditioners: 12 - 15
  • Freezers: 10 -15
  • Washers: 9 - 12
  • Refrigerators: 10 – 13
  • Blenders: 5 - 8

In addition to routine maintenance and quick fixes, it is generally best to engage an appliance repair technician quickly if your appliance causes any of the following:

  • Power surges
  • Burning smells
  • Odd or buzzing noises
  • Electrical shocks

Are You Licensed as an Appliance Repair Technician in Chandler?

One way to determine the credibility of any professional is if the appropriate agency licenses them. While there are no occupational licensing requirements for repair technicians in Chandler, these technicians must register their business with the Chandler Tax and License Division (CTLD). The only technicians exempted are those without a physical location within the city.

It is best to engage a professional registered with the city. This reduces your chances of hiring a fraud or someone likely to abscond without completing your service. Technicians working on refrigerant or HVAC systems may need an Air Conditioning and Refrigeration license from the Arizona Registrar of Contractors (ARC). Similarly, technicians working on extensive electrical systems may be classified as electricians and need to obtain an Electrical license from the ARC. Technicians who need more clarification on license classifications and related matters can contact the ARC at 1-877-692-9762.

Verify a technician's business registration by contacting the CTLD at (480) 782-2000. Similarly, you can verify a technician's ARC-issued license through the Registrar's Contractor Search portal. The Registrar is reachable at 1-877-692-9762 for related inquiries.

What Rates Do You Charge for Appliance Repairs in Chandler?

A crucial consideration when searching for an appliance repair technician is how much their service may cost. Chandler technicians charge hourly fees ranging between $20 and $30. However, these fees are for minor repairs. For example, repairs requiring part replacements or complex reconfigurations often cost more.

Other factors that influence the cost of your repair service include:

  • The type of repair service
  • Where the appliance is located
  • The technician's skill and expertise
  • The appliance's brand
  • Whether it is a high-end appliance

You can get an idea of your service's cost by comparing estimates from at least three Chandler technicians. When you compare estimates, it is also easier to gauge your technician's understanding of your needed service and notice if they are trying to scam you with padded costs.

The list below shows the estimated rates for common appliance repairs in Chandler:

Televisions:
$80 - $500
Air Conditioner:
$90 - $800
Refrigerator:
$50 - $360
Microwave:
$100 - $200
Freezer:
$150 - $500
Heating System:
$100 - $1,000
Vacuum Cleaner:
$10 - $100
Oven:
$150 - $400
Trash Compactor:
$50 - $250
Ice Maker:
$100 - $300

Are You Certified by the Manufacturer to Repair This Appliance?

In addition to adhering to federal, state, and local requirements applicable to the appliance repair trade, hiring certified technicians is also in your best interest. A certification is evidence that a technician has obtained training or skill in fixing various categories of household appliances.

Technicians can be factory-certified or certified by other credible organizations in the industry. A factory-certified technician is trained by the manufacturer of an appliance. They are usually the better option because of the following advantages:

  • They can easily get technical support from the manufacturer
  • Better access to OEM parts and materials
  • You do not risk violating the manufacturer's product warranty
  • They are well-trained and can guarantee a decent service

Examples of other credible organizations technicians obtain certifications include the International Society of Certified Electronics Technicians and the Institute of Appliance Service Technicians. Always verify certification claims from your preferred technician.

Do You Replace Parts with Original Equipment Manufacturer (OEM) Parts?

For repairs that involve replacing parts of the appliance, the quality of the replacement part typically influences how satisfactory the service turns out. In such cases, ensure to confirm from your technician that they will use OEM parts for your repair unless these parts are unavailable. OEM parts are produced by the appliance's manufacturer and are best for many reasons, including:

  • Being covered by manufacturer warranty
  • Compatibility with the appliance and durability
  • Access to the manufacturer for technical assistance where needed
  • Compatibility with the appliance's warranty terms

OEM parts may be unavailable for several reasons, such as where the appliance is a limited edition or discontinued. Your technician may have to use generic parts in this case. Generic parts are made by third-party companies, usually not affiliated with the appliance manufacturer. However, ensure the technician gives you a warranty over the product and the repair service. This guarantees you are entitled to certain remedies if the service is subpar.

Will My Home Warranty Cover the Cost of Repairing the Appliance?

A home warranty is an insurance cover for repairing household appliances. This warranty typically lasts a year and covers repairs from device malfunctions, normal wear and tear, and similar circumstances. Home warranties are not the same as homeowners insurance. The latter covers destruction to the home's structure, and this coverage may extend to specific personal assets and homeowners' liability. However, they do not always include home appliances.

Likewise, note that home warranties typically exclude certain situations, especially:

  • Pre-existing conditions
  • Structural defects
  • Defects from inadequate maintenance, DIY attempts, or improper use

familiarize yourself with your warranty document to ensure the specific situations excluded under your home warranty before signing it.

Are You a Fully Insured and Bonded Chandler Appliance Technician?

Before engaging a technician for your repair services, confirm if this professional is insured and bonded. Essential insurance policies to look out for include general liability and workers' compensation policies. These policies ensure you are financially covered partly or wholly if an injury, accident, or property damage occurs while your repair is ongoing. You likely will not need to pay from your pocket to remedy the situation. A bond assures you that you can recover some or all of your money if your technician turns out fraudulent or does a poor job.

The ARC requires technicians with ARC-issued licenses to be bonded, and the minimum bond amount depends on their license scope. Likewise, the State of Arizona requires businesses with at least one employee to have valid workers' compensation insurance covering the employee(s). One way to confirm your technician is insured and bonded is to ask for their insurance and bond certificates and verify their authenticity with the relevant issuer.

How Do I Resolve Any Issue I Have with Your Appliance Repair Services in Chandler?

The Arizona Attorney General's Office receives and investigates complaints concerning unfair business practices, consumer fraud, and related issues from residents across the state, including Chandler.

The Office receives consumer complaints online or in print. To submit complaints in print, a complainant can fax a completed complaint form to the Office at (602) 542-4579 or mail it to:

2005 North Central Avenue,
Attn: Consumer Information and Complaints,
Phoenix, AZ 85004

Complaint forms are available in English and Spanish, and you may contact this Office at (800) 352-8431 for more information or assistance.