Get Quotes from Top TV Repair Services in Los Angeles, CA

Questions to Ask Before Hiring a TV Repairman in Los Angeles

Television is indispensable to everyday American life - the average US household owns at least two TV sets. However, as with every other electronic device, TVs can develop issues due to continuous usage, improper use, and even factory faults. Under these circumstances, getting a professional TV repair service to troubleshoot and resolve the problem is your surest bet at returning to your regular TV routine as quickly as possible. The benefits of hiring qualified TV repair technicians include:

  • Professional fault diagnosis
  • Assurance that genuine parts will be used
  • Mitigation of electrical hazards and other DIY-related accidents
  • You save money on outright replacements
  • You get a warranty for the job and also protect any existing warranties on your TV

As such, instead of wasting time and effort attempting to DIY repair your faulty TV, always call a professional TV repair technician. You can ascertain if the TV repair service you plan to hire in Los Angeles is capable of doing a good job and for a reasonable price by asking the following questions:

Do You Repair All Types of TVs?

Always confirm that the TV repairman you plan to hire is conversant with the make and model of your TV, particularly as it pertains to the following features:

  • Screen Type: modern TVs typically have either flat screens or curved ones. The main difference between these is that you usually have to sit directly in front of a flatscreen TV to get a good view, while curved-screen TVs offer good viewing angles regardless of your sitting position.
  • Technology Type: standard TV technologies include:
    • Direct View/Cathode-Ray Tube (CRT): this is the earliest type of TV technology and is usually found in older TVs. While these types of TVs are generally bulky, consume a lot of energy, and have smaller screen sizes than other types of TVs, they are also cheaper, have better refresh rates, and can work with any resolution or device.
    • Plasma: these TVs offer clearer and more contrasted images than tube TVs, but their image quality typically decreases over time. While plasma TVs are relatively cheap, this TV technology is considered obsolete.
    • Digital Light Processing (DLP): these are slimmer, more lightweight, and longer lasting than plasma TVs. However, most newer TV models no longer make use of this technology.
    • Liquid Crystal Display (LCD): while these types of TVs are thin and lightweight, with low energy consumption, they generally have lower refresh and response rates than tube and plasma TVs and also do not offer good viewing angles
    • Light Emitting Diode (LED): These TVs are even more energy-saving than LCD TVs, with better and sharper image quality, but are also considerably more expensive. Newer models of these types of TVs that utilize variants of the technology, like OLED, QLED, and AMOLED TVs, offer lower energy consumption and better image quality.
  • Brand/Model Specific Features: these include features like High Dynamic Range, Ultra-High Definition, Voice Activation, and internet connectivity/Smart TVs

Do not hire any TV repairman unfamiliar with your TV brand, as this indicates they lack the knowledge and skill to fix it. Get confirmation on your technician's area of expertise before finalizing any agreements with them, and ensure that you are given a written service contract for the job before it starts.

Do You Deal with All the Brands of TV?

Several brands of TVs are readily available in Los Angeles. These include:

Brand Highlights Drawbacks Calling Card
Samsung Impressive TV quality
4K & 8K options
Smart TV options
Pricey QLED and QD-OLED
Sony Great sound and picture quality
HDR and Smart TV options are readily available
Eco-friendly
Pricey Cognitive Processor XR Chip and Mini-LED
LG Sleek designs
Affordable models
Smart TV options
No HDR 10+ support OLED
Hisense Great value at low prices
Sizes of up to 100" available
Processing issues Variety
TCL Roku and Google compatible
Up to 8K
Affordable options
Processing and picture quality may not be up to par with pricier models Value
Vizio Affordable
4K resolutions
OS may lag and be buggy Quantum

Given that these brands typically have different model-specific features, ensuring that your intended TV repair technician has experience working on your TV's specific make and model is crucial. Bear in mind that professional LA-based TV repair companies usually have technicians on staff skilled at fixing a wide range of TV brands, regardless of their model or operating technologies.

Nevertheless, always confirm that the technician assigned to work on your TV has the necessary skill set and experience to handle its particular brand, screen type, and operating technology.

Can You Advise if I Repair or Replace My TV?

Modern TV brands are generally designed to last up to 30,000 - 100,000 hours, equivalent to 10 – 15 years of regular use. However, while fixing your faulty TV is usually the more cost-effective option within this timeframe, getting a new one may be the more financially prudent alternative in some scenarios, like

  • The TV is over ten years old
  • The TV has been physically damaged
  • You have already fixed the TV multiple times
  • The fault is from the TV's panel
  • The TV has developed a hardware issue

A benefit of hiring professional and reputable TV repair technicians is that they usually inform their clients from the jump if the faulty TV can be repaired or if they would be better off replacing it. However, you can also take the following steps to determine whether your faulty TV is worth fixing and avoid being duped by unscrupulous TV repair technicians who are only interested in charging diagnostic and service fees:

  • Troubleshooting: go through the TV's user manual and the TV manufacturer's website to see if you can get information on the problem as well as possible solutions
  • Research costs: look up cost estimates for fixing the TV and compare this with the cost of replacing it. Professional TV repair services in Los Angeles usually offer potential customers free cost estimates, and you can get and compare quotes from several of them.
  • Miscellaneous considerations: situations like moving into a newly constructed home or undertaking a major home renovation project can influence your decision on replacing your old or faulty TV

Are All Your Repair Experts Certified?

Checking your intended TV technicians' educational and professional credentials is crucial in ascertaining their suitability for the job. Professional Los Angeles-based TV repair technicians usually undergo formal training and certification with local trade schools and internationally renowned organizations like

  • The Electronics Technicians Association International
  • The International Society of Certified Electronic Technicians
  • The Los Angeles Trade-Technical College

Always verify any credentials your preferred TV repair technician claims to have with the relevant organization before they start any work. It is also a good idea to ensure that the TV repair technician can contact and get technical support from your TV brand's manufacturer if necessary.

Do You Offer Same-Day Repair Services?

TVs are used for up to seven hours daily in an average American home. As such, finding out how quickly your faulty TV will be fixed is important as it helps you plan around the disruption in your routine. Some commonly experienced TV faults include:

  • Powering off on its own
  • Distorted images
  • No sound or picture
  • Poorly synced audio or video
  • Color blanching or leaking
  • Dark and dull pictures
  • Ill-fitting images
  • Out-of-proportion images
  • Lines appearing on the screen
  • Grayed-out screen
  • No longer connects to the internet
  • Remote control no longer works

Even though many of these faults are considered relatively minor issues that can be fixed in less than 24 hours, you should always get confirmation from your TV repair service. Likewise, find out if the repair work can be done at your home or if the faulty TV will have to be taken to the technician's workshop. Some TV faults that usually have to be repaired at the technician's workshop and may take longer than 24 hours to fix include:

  • Broken screen replacements
  • Dead motherboard replacements
  • Fried circuit board replacements
  • TV panel replacements

Be suspicious if your technician does not want to provide a timeline for your repair work or estimate the fees you may incur if your repair lasts longer than a day.

Do You Hold the Relevant License for TV Repair Technicians?

TV repair technicians are statutorily required to register with the California Bureau of Household Goods and Services (BHGS) before operating in Los Angeles. Failure to do this is considered a misdemeanor offense and is punishable by fines of up to $1,000, jail time of up to six months, or a combination of both.

Registration with the BHGS can be initiated by completing and submitting a Service Dealer Application for Registration Form, along with all applicable fees and supporting documents, to

Department of Consumer Affairs
BHGS Licensing
P.O. Box 980578
West Sacramento, CA 95798-0578

Note that separate registration is required for each location where the TV repair technician conducts business. Additional information or inquiries concerning the BHGS's registration process for TV repair technicians can be directed to the bureau at (916) 999-2041 or via email. You can equally verify that this agency has appropriately registered your preferred TV repair technician through its license/registry search platform.

In addition to TV repair services, many professional TV repair technicians in Los Angeles offer other electronics and appliance-related services, like

TV mounting and installation:
$100 - $250
TV setup:
$50 - $115 per hour
Smart device setup:
$150 - $1,500
Remote repair:
$10 - $50
Phone repair:
$50 - $650
Computer repair:
$100 - $1,000
VCR system repair:
$45 - $130
Home projector repair:
$125 - $375
Home theater and sound bar repair:
$100 - $300
Household appliance repair:
$50 - $450

Bear in mind that the make and model of the appliance in question will influence the actual cost of these services. Regardless, always find out if your intended TV repair technician offers additional services you may require when making hiring arrangements with them. Also, make sure you agree on the cost of these additional services before any work starts and find out if you may get a discount for requesting multiple services.

Do You Offer Genuine Spare Parts?

The types of parts used for your repair job go a long way in determining if the fix will take. As such, after deciding that your preferred TV repair technician is licensed, certified, and aptly experienced, confirm that they also have access to genuine Original Equipment Manufacturer (OEM) TV parts. Note that these types of parts generally cost more than generic parts. However, using them has several benefits, like

  • Better quality and durability
  • Compatibility with your TV
  • Compliance with your existing warranties
  • It saves you money in the long run

Note that it may take up to three or four business days to source the necessary parts for your repair job. Also, in some situations, your TV repair technician may not be able to get genuine OEM parts for your TV, usually due to discontinued production of the required parts. Under these circumstances, you may use generic TV parts for the repair.

Are Your Repair Services Covered by a Warranty?

Professional Los Angeles-based TV repair technicians usually offer warranties for their services, and you should consider it a red flag if your intended technician does not or seems hesitant to do this. These warranties guarantee that the repair job was done competently and with high-quality genuine parts, and they are typically valid for three months to a year. Note that coverage and conditions of any warranty you are offered will be determined by the TV repair technician that issues it and the make and model of the TV it covers. Nevertheless, TV repair warranties generally do not cover damages that occur due to

  • Normal wear and tear
  • Misuse, improper maintenance, vandalism, or natural disasters
  • Power line surges
  • Shipment-related damages
  • Burn-in and image retention
  • Improper installation
  • Cosmetic damages

TV manufacturers usually provide a list of trusted technicians for their products under warranty, and you should find out if this applies to you when dealing with faulty TVs. In some cases, the fault in question may require that the TV be shipped back to the manufacturer to implement the repair effectively or to have the TV replaced.

Likewise, some major electronics stores and outlets, like Best Buy and Walmart, offer their customers store warranties or extended protection plans. These provide extra protection outside the scope of most manufacturer-issued warranties, such as coverage for accidental damage. Note that the specific terms and conditions of these extended protection plans are also determined by the outlet that issues them.

Listed below are some pros and cons of purchasing an extended protection plan for your TV:

Pros of Extended Protection Plans Cons of Extended Protection Plans
Provides additional coverage for TVs Can be quite expensive
Can be used after the original manufacturer's warranty expires Cost is not usually justified for low-end TVs
Offers extra peace of mind Repairs covered usually cost less than the actual plan

Always request a written copy of any warranty that you are offered. This way, you can clearly understand its coverage and conditions and, thus, avoid voiding the warranty.

How to File a Complaint Against a Bad TV Repair Service in the Los Angeles

Several agencies are equipped to handle complaints concerning bad TV repair services in Los Angeles. These include the LA City Attorney's Office, the LA County Department of Consumer and Business Affairs (DCBA), and the California Bureau of Household Goods and Services (BHGS).

Dishonest and fraudulent TV repair technicians in the Los Angeles area often try to dupe unsuspecting residents of the city through schemes like

  • Asking for complete payment upfront
  • Deliberately damaging unaffected parts of the TV to charge higher fees
  • Suddenly "discovering" other allegedly severe issues with the TV and requesting extra fees to fix these issues
  • Lying that TVs with fixable problems need total replacement and then stripping the old TV for parts
  • Quoting prices for genuine OEM parts and then using generic parts instead
  • Lying about their registration status and other credentials

The following tips can help you avoid being scammed by a dishonest technician when searching for professional TV repair services in LA:

  • Ask for a free initial inspection and cost estimate
  • Compare cost estimates from several technicians
  • Check reviews on your preferred technicians online via the Better Business Bureau, Yelp, and other similar websites
  • Make sure your intended technician is appropriately registered with the BHGS and validate their other credentials
  • Never pay the total cost of your repairs upfront
  • Keep an eye on the technician if the repair is being done in your home
  • Ask for a service receipt or claim check before dropping your TV off at the technician's workshop and an invoice after the job is done.
  • Get receipts for all purchased parts.
  • Confirm that you will be given a warranty.

You can file complaints on matters involving fraudulent TV repair technicians and unsatisfactory TV repair services through the following methods:

  • By contacting the LA City Attorney's Office online or by calling (213) 978-8070 and (877) 522-2737
  • By contacting the LA County Department of Consumer and Business Affairs at (213) 974-1452 and (800) 593-8222
  • By contacting the Bureau of Household Goods and Services, either online or by submitting a complaint form to:
4244 South Market Court
Suite D
Sacramento, CA, 95834-1243