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Licensed Cleaning Contractor in Jacksonville, FL

How to Hire a Good Cleaning Service in Jacksonville

According to one Harvard Business School research, people are significantly happier spending money to save time than on material things. That happiness begins with leaving your home cleaning to professionals after a long day at work. Jacksonville professional cleaners charge $13.93 per hour to save you the stress of scrubbing your toilet, allowing you to have more time for your family. To find the best cleaning service in the city, smart homeowners ask the prospective cleaner the following questions:

Questions to Ask Before Hiring a Cleaner in the City of Jacksonville

  1. Are You Licensed to Practice as a Cleaning Service in the City of Jacksonville?

    When hiring a cleaning service, it is important to make sure that they are in compliance with all government regulations, and have the necessary license where obtainable, so as not to run afoul of the law. The City of Jacksonville does not require small-scale residential or commercial cleaning services to obtain any permits or licenses to operate. However, to start a business in Jacksonville, certain steps are necessary to take.

    The necessary steps include getting a unique business name, which might involve doing a Google search for the proposed name to ensure it is not already in use by another corporation. The business structure should be discussed with a legal representative and an accountant. Obtaining a Federal Employer Identification Number (EIN), as well as local and state taxing information, is also necessary for tax purposes. If the cleaning service is operating out of a brick-and-mortar office, there will be a need to obtain a signage permit for all signs, including freestanding or ground signs, building wall signs, awning signs, under canopy signs, projecting signs and roof signs. If any alarms are installed in the office, an alarm permit will also be required.

    For additional information on how to start a cleaning business in the City of Jacksonville, please contact the City of Jacksonville Office of Economic Development at (904) 255-5444 or visit its office at:

    • Office of Economic Development
    • 117 W Duval Street
    • Suite 275,
    • Jacksonville, FL 32202
  2. How Much Do You Charge Compared to Other Cleaning Services in the City of Jacksonville?

    It is prudent to know the billing structure being employed by your intended cleaning contractor. This is because some cleaning companies charge hourly rates, while others charge a flat fee for their services. In addition, the cost of cleaning and maintenance services is typically influenced by a combination of factors. The size of the house or facility that requires cleaning, the type of cleaning required, and the current state of the cleaning area are all factors to take into account. Another shrewd decision to make when choosing a cleaning service is to get quotes from many cleaning firms in Jacksonville, this will help you to have a solid idea of what the market price is for cleaning services in the city.

    A cleaning contractor in the City of Jacksonville earns an average wage of $28,960, annually. A comparison of the average hourly wages of workers in Jacksonville's building and grounds cleaning and maintenance industry against those of workers in the rest of Florida and five other major cities in the country is provided below:

    Jacksonville Cleaning Contractors Average Hourly Wage -
    $13.93
    Florida Cleaning Contractors Average Hourly Wage -
    $14.25
    Los Angeles Cleaning Contractors Average Hourly Wage -
    $18.32
    Chicago Cleaning Contractors Average Hourly Wage -
    $16.44
    Houston Cleaning Contractors Average Hourly Wage -
    $13.53
    Phoenix Cleaning Contractors Average Hourly Wage -
    $15.26
    Washington D.C. Cleaning Contractors Average Hourly Wage -
    $17.29

    Source: U.S. Bureau of Labor Statistics

  3. What Types of Cleaning Services Do You Offer?

    Cleaning contractors offer a wide array of services, including deep house cleaning, moving in/moving out cleanings, regular room cleaning or complete apartment cleaning. These cleaning services may as well offer specialized cleaning services, such as enhanced disinfection services, live-in housekeeping and maid services, green cleaning services, and holiday cleaning services. It is, therefore, crucial to learn about the services that your preferred cleaning provider offers and ensure that these services are compatible with your home's cleaning requirements.

    Find out what types of cleaning products will be utilized for the job and how much the cleaning contractor's services will cost you before signing any cleaning service contract. Here are some cost estimates for cleaning services in Jacksonville:

    House cleaning
    $89.00 - $299.00
    Carpet cleaning $130
    $180
    Upholstery and furniture cleaning
    $61.59 - $73.45 (average size)
    Graffiti removal and protection
    $1.40 - $2.37 per square foot
    Industrial cleaning services
    $750.02 - $2,250.04 per square foot
    Janitorial services
    $0.10 - $0.18 per square foot
    Maid services
    $74.31 - $108.95 per visit
    `Medical office & healthcare facility cleaning services
    $0.13 - $0.26 per square foot
  4. Do You Comply with the City of Jacksonville's COVID-19 Regulations?

    As of March 2022, the City of Jacksonville had a COVID-19 positive test rate of 6.2 percent and a vaccination rate of 69.5 percent. It has also seen more than 3000 deaths since 2020 when the coronavirus first broke out. With a vaccination rate just above 69 percent, Jacksonville's vaccination rate is considerably high, although, it is comparatively lower than some other US cities. While Jacksonville has not released COVID-19-specific guidelines for businesses, it has a Preparedness document that is aimed at helping businesses prepare for disasters and emergencies

    For information about COVID-19 in Jacksonville, you can contact the City of Jacksonville Infectious Disease Services COVID-19 Call Center Monday to Friday, 8:00 a.m. to 5:00 p.m. at (904) 253-1850 or send a mail to their mailing address at:

    • 921 N. Davis Street
    • Building A, Suite 251
    • Jacksonville, FL 32209
  5. Do You Provide Commercial Cleaning Services for Non-Residential Buildings in the City of Jacksonville?

    While residential cleaning contractors primarily clean and disinfect homes and domestic dwellings, commercial cleaning contractors, on the other hand, often clean and disinfect offices, workspaces, fitness and daycare centers, industrial and medical facilities, and other similar establishments. Cleaning contractors in Jacksonville that only provide commercial cleaning services do not currently require an occupation-specific license. Businesses in Jacksonville, such as commercial cleaning services that collect, remove, or transport waste, recycling, or organic compost from business premises, must first obtain a Certificate by the City Council in accordance with Chapter 380 of the Jacksonville Code of Ordinances.

    Before choosing a cleaning contractor, be sure that they meet all of the city's requirements. For answers about solid waste disposal for commercial cleaning firms, the City of Jacksonville Solid Waste Division can be reached at (904) 255-7500 or by visiting the Division's office at:

    • Solid Waste Division
    • 1031 Superior Street
    • Jacksonville, FL 32254
  6. Do You Engage Unionized Cleaners for Non-Residential Buildings in the City of Jacksonville?

    It is critical to know if your cleaning firm uses union members while cleaning a commercial facility in Jacksonville. This is especially useful in preventing project disruption caused by such unions, as well as loss of money on non-unionized janitors who would be unable to work. Regular training and certifications for members, as well as proper insurance coverage for workers, are all additional advantages of using a unionized cleaning service.

    The American Federation of State, County Municipal Employees Florida is a worker's union that represents workers, including cleaners, under the employment of the public service. Amongst other things, the union negotiates better pay and benefits for its members and ensures that they secure opportunities whenever and wherever available. The Union has affiliations with the American Federation of State, County & Municipal Employees (AFSCME), its national ally, the Florida AFL-CIO, which represents over 900,000 workers, For Florida's Future, Fight for Florida, and the Labor Council for Latin American Advancement (LCLAA).

  7. Do You Offer Covid-19 Disinfecting Services in the City of Jacksonville?

    As soon as a COVID-19 infection is confirmed among residents or regular visitors to your home, you must clean and disinfect your home properly and professionally to prevent the spread of the novel coronavirus. Since not all Jacksonville professional cleaners perform COVID-19-related cleaning and disinfecting services, it is your responsibility to make sure that your preferred contractor does so in accordance with United States Environmental Protection Agency regulations. The following are things to note while cleaning a COVID-19-infected home properly:

    • Follow the CDC and Florida Department of Health guidelines on COVID-19 cleaning,.
    • Clean hard surfaces with soap and water regularly.
    • Use EPA-approved disinfectants according to the instructions on the label.
    • Exercise caution when fogging, fumigating, or spraying electrostatically wide regions
    • When doing the cleaning and disinfection service, use face masks and gloves.
    • Concentrate your efforts on the immediate locations where COVID-19 patients resided.
    • Ensure that high-touch objects such as doorknobs, light switches, computers, and tables receive special care. Leave windows and doors open to allow for optimum air circulation in the area. The usage of fans and HVAC appliances can also help to improve air circulation.

    Without fail, double-check that your cleaning service is not only aware of these rules, but adhere strictly to them when cleaning and sanitizing your home or company. Also, you should give particular attention to the disinfectants they will be using for the job and verify that they are on the EPA's list of approved disinfectants.

  8. What Cleaning Supplies Do You Use?

    Cleaning materials differ based on the cleaning procedure, as well as the item, environment, and surface to be cleaned. In residential structures, a nontoxic, dissolvable, easy-to-use, and odorless cleaning solution is required, while in an industrial setting, an acid-based cleaning solution is necessary. There are four different types of cleaning chemicals that are commonly utilized:

    • Abrasives
    • Acids
    • Degreasers
    • Detergents

    Abrasives are substances or chemicals that help in scrubbing or rubbing dirt from hard surfaces. Acid cleaners are the most powerful cleaning agents and should be used with caution since; if not properly diluted, they can be exceedingly harmful and corrosive. Degreasers, often known as solvent cleaners, help to remove grease from surfaces. In the past, methylated spirits were commonly used, but to avoid chemical contamination, non-toxic, non-fuming degreasers are now used. Detergents are the most common type of cleaning agent, and they are used to break up dirt or soil so that it may be washed away more easily.

    Proper cleaning hinges on the proper selection and application of these materials and equipment. Cleaning alone may not be enough to rid your house or office of germs, viruses, and fungi. It is important to also sanitize after deep cleaning by using bleach, iodine, or quaternary ammonium compounds (quats or QAC). This will help to prevent cross-contamination, bug infestations, and allergic responses.

  9. Do You Carry the Necessary Insurance Policy for Cleaners in the City of Jacksonville?

    While cleaning is typically seen as a generally safe profession, accidents sometimes occur. No matter how competent and attentive these contractors are, there is always the risk of damage being done on your property in the course of the job. There is also the possibility that the cleaning contractor you hire, or someone else, will get injured while the job is being done. Building cleaning and maintenance employees in the United States, according to the Bureau of Labor Statistics, had 64,790 nonfatal occupational injuries and a startling 307 fatal occupational injuries in the year 2020 alone. As a result, you must be certain that the cleaning service you are contemplating is completely insured.

    It would be to your benefit if the cleaning contractor you hire is adequately insured if any of the above-mentioned work-related mishaps occur during the cleaning of your home or facility. This will reduce the amount of unplanned expenses you will have to pay. Working with fully insured cleaning professionals also gives you peace of mind about their competence.

    While cleaning services in Jacksonville are not required to have insurance, it is a good idea to double-check that yours does, particularly general liability insurance, which protects you and pays losses. Also, check to see if your cleaning service is bonded. Bonds protect you from damages caused by your cleaning service's dishonesty and fraudulent activities, such as theft of funds or securities, embezzlement, and forgery.

    To guarantee that your cleaner is fully insured and bonded for any injuries or unintended property damage that may occur during the project, ensure you acquire a copy of their insurance certificate before they begin the job. It is also a good idea to verify these documents with the relevant insurance company.

How to File a Complaint Against a Bad Cleaner in the City of Jacksonville

In 2013, according to a report by local news media News4Jax, a woman in Jacksonville, Florida was the victim of a home improvement scam that saw her losing $3000 to unscrupulous elements who intimidated her into signing a check before they ever did any job. A cleaning service scam can happen to any homeowner who is unaware of the various ways such scams are carried out.

To avoid being a victim of a home cleaning scam or other fraudulent behavior, you should take some precautions when hiring a cleaning service in Jacksonville. Before you hire a cleaning service, consider the following:

  • Obtain Referrals: Do not be hesitant to request a list of recent consumers from your cleaning services. Do not stop there, contact those customers to inquire about their experience. Checking the Better Business Bureau and other review sites can also be a good approach to learn more about a cleaning service you are looking to hire.
  • Avoid Door-to-Door Cleaning Services: Take caution if a cleaning service makes contact first. When you visit a cleaning company, you can get a true understanding of who they are and what they stand for. However, because it is possible to forge email addresses and caller ID information, you have no way of knowing if the cleaning company is who they say they are if thet contact you first.
  • Get Several Bids: Get a good number of bids to be sure you are getting a good deal. To guarantee that you are making the right comparison, compare not only the pricing but also what is included in those costs. A bid that is so much lower than competitors that it makes you suspicious should be avoided. It is possible that the low bidder is missing something that the higher bidders have included. However, some unscrupulous cleaning services deliberately bid lower so as to secure a job, only to add more fees once the project begins.
  • Verify Physical Address: In today's Internet age, it may seem strange to spend time ensuring that the professional you hire to work on your property has a physical address, but it's important to do so. Otherwise, you may hire a company whose address is a storage facility or someplace in the middle of nowhere. If problems arise in the project, be sure you can track down the cleaning company that worked on your home.
  • Refuse to be Pressured: Be wary of anyone who tries to get you to sign a contract. The representative should be willing to leave the contract with you so you can review it thoroughly at your leisure. You should be suspicious of anyone who rushes you or tries to push you to sign on the spot without giving you a copy to peruse.
  • Get Your Price and Scope of Work in Writing: Never allow a cleaning service to begin work without first receiving a written proposal that is signed and includes not only the price but also a complete breakdown of the work to be done, as well as when progress payments will be required.
  • Never Make Full Advance Payment for a Job: While reasonable down payments are common, never pay for the entire job upfront, even for a discount. Also, do not pay a progress payment before the contract's agreed-upon payment schedule. Finally, paying with cash is rarely a wise idea, even if you are offered a discount for doing so. Payments made using credit cards or checks leave a paper trail that can be used to authenticate your transactions. If you pay cash, make sure you acquire a receipt for each transaction.
  • Be Wary of Very Juicy Offers: If it appears too good to be true, it most often is. Trust your instincts. Even if a cleaning service offers a terrific price, if you have a funny feeling about them, move on.

If you have been a victim of a cleaning service scam, contact the Florida Department of Business and Professional Regulation (DBPR) at (850) 487-1395 or visit their office at:

  • Department of Business and Professional Regulation
  • 555 W 44 Street,
  • Jacksonville, FL 32208

You can also file a complaint with the Sheriff's Office in Jacksonville by contacting them at (904) 630-0500 or visiting:

  • Jacksonville's Sheriff Office
  • Police Memorial Building
  • 501 E. Bay Street,
  • Jacksonville, FL 32202