Get Quotes from Top TV Repair Services in New York City, NY

Do You Repair All Types of TVs?

It is essential to ensure that your prospective TV repairman is familiar with the make and model of your faulty TV, especially concerning the following key features:

• Screen Type: Most modern TVs typically come with Flat Screens or Curved Screens. Curved screens offer a good view regardless of your position in the room, unlike flat screens, which typically require you to sit directly in front to get a good view.

• Technology Type: the most common TV technologies include:
  • Direct View/Cathode-Ray Tube (CRT): these are the earliest type of commercially available TVs, and they are typically bulky, have smaller screen sizes when compared to other types of TVs, and consume a lot of energy. However, they are relatively cheaper than newer generation TVs, can work with any resolution or device, and have a better refresh rate.
  • Plasma: these are relatively cheap and give clearer, more contrasted images than tube TVs. However, the resulting image quality offered by these TVs tends to decrease over time. Plasma TV technology is also considered obsolete.
  • Digital Light Processing (DLP): these are usually longer lasting than plasma TVs and slimmer and more lightweight. However, new brands of these types of TVs are no longer readily available.
  • Liquid Crystal Display (LCD): these TVs are thin, lightweight, and have low energy consumption. However, their view angles are not good, and they typically have lower refresh and response rates than tube and plasma TVs.
  • Light Emitting Diode (LED): these TVs save even more power than LCD TVs and also produce sharper and better images. However, they are also more expensive. This TV technology also has more modern variants, like OLED, QLED, and AMOLED TVs, which offer even better images for less power consumption.
• Brand/Model Specific Extras: these include features like Voice Activation, High Dynamic Range, Ultra-High Definition, and internet connectivity/Smart TVs

Always confirm that your intended TV repairman has the knowledge and skill to handle the specific type of TV brand you own and expertly fix any faults. Make sure that you confirm this before they start any work and that any agreements reached between you and the TV repair technician are made in writing.

Do You Deal with All the Brands of TV?

Several brands of TVs are readily available in NYC, and these include:

Considering that these brands generally have varying specifications and features, verifying that your preferred TV repair company has technicians who are conversant with your TV's specific make and model before signing any agreements with them is important.

Note that many professional NYC-based TV repair technicians have the knowledge and skill set needed to fix a wide range of TV brands and operating technologies. Nonetheless, it is always a good idea to ascertain that the particular technician working on your TV specializes in and has ample experience fixing your TV with regard to its specific brand, operating technology, and screen type.

Can You Advise if I Repair or Replace My TV?

Many modern TV brands typically have a lifespan of 30,000 to 100,000 hours or 10 - 15 years with regular use. Even though it is usually a cost-effective solution to fix your faulty TV during its lifespan instead of replacing it, a total replacement may be the better option in some situations. Examples of situations include:

• The TV is more than ten years old
• There has been physical damage to the TV
• The problem has to do with the TV's panel
• The TV has developed a hardware issue
• You have fixed the same issue at least more than once

You should always seek out reputable and reliable TV repair technicians in NYC because they are more likely to inform you right off the gate whether your TV fault can be fixed or if you need to replace the TV. However, you can also ascertain if your TV's fault is worth fixing and avoid being scammed by dishonest TV repair technicians who are more interested in charging diagnostic and service fees by taking the following actions:

• Troubleshooting: check the TV's user manual and manufacturer's website to see if it provides any information on the fault as well as potential solutions to it
• Research costs: research cost estimates for fixing the TV fault and weigh this against the cost of an actual TV replacement. Many professional TV repair services in the NYC area offer free cost estimates, and you should consider getting this information from up to three of them.
• Miscellaneous considerations: sometimes, factors like moving into a newly constructed or remodeled home may require you to get a brand new TV instead of fixing an old and faulty one

Are All Your Repair Experts Certified?

Ascertaining whether your preferred TV technicians have the right technical background and hold professional certifications is crucial in determining their suitability for the task at hand. Professional TV repair technicians in the New York Metropolitan Area typically obtain formal training and certifications from international organizations and local trade schools like:

• The Electronics Technicians Association International
• The International Society of Certified Electronic Technicians
• LaGuardia Community College

Note that you should always verify any credentials your TV repair technician claims to hold. In addition, you should ensure that your preferred TV repair service has a direct line of contact with the manufacturer of your TV brand and can get technical support from them when necessary.

Do You Offer Same-Day Repair Services?

The average American watches at least four hours of TV each day. Considering that a large majority of Americans cannot go a day without their TVs, it is crucial to find out how quickly your faulty TV will be fixed. Common TV faults include:

• No sound or picture
• It powers off on its own
• Distorted images
• No longer connects to the internet
• Lines appearing on the screen
• Remote control no longer works
• Poorly synced audio or video
• Color blanching or leaking
• Dark and dull pictures
• Ill-fitting images
• Out-of-proportion images
• Grayed-out screen

While many of these defects are relatively minor and can be fixed in less than a day, getting confirmation from your TV repairman is always a good idea. It is also crucial to find out if the repairs can be done at your home or if the faulty TV will have to be taken to the TV repairman's workshop. Some common TV fixes that typically require more than one day and have to be done at the TV repairman's workshop for effective service delivery include

• Broken screen replacements
• Fried circuit board replacements
• Dead motherboard replacements
• TV panel replacements

Consider it a red flag if the technician seems hesitant to provide a definite timeline for the repair work or give you an estimate of the fees you may accrue if the repairs last more than a day.

Do You Hold the Relevant License for TV Repair Technicians?

NYC-based TV repair technicians must obtain an Electronic and Home Appliance Service Dealer License from the NYC Department of Consumer and Worker Protection (DCWP) before providing their services to city residents. Noncompliance with this licensing requirement can result in penalties of up to $500 in fines and other civil and criminal sanctions.

Applications for these DCWP-issued licenses can be made online or by submitting a Basic License Application Form to the department in person at:

Applicants are typically required to meet certain eligibility criteria, which include providing proof of business registration, submitting a Sales Tax Identification Number or an Application Confirmation Number, and paying all stipulated fees.

Note that applicants who choose the in-person application option must schedule an appointment beforehand with the DCWP, either via email or by calling (212) 436-0441.

You should always confirm that your intended TV repair technician has been aptly licensed by the DCWP. You can check this on the department's Check a License platform before they start any work.

What Other Related Services Do You Provide?

Many professional NYC-based TV repair technicians also offer interested parties several other appliance and electronics-related services, like:

Note that the actual cost of these services is primarily determined by the make and model of the appliance in question. Nevertheless, always confirm that your preferred TV repair technician also offers any additional services you may need when making hiring arrangements with them, and make sure that you agree on the costs of these services.

Do You Offer Genuine Spare Parts?

In addition to ascertaining that your preferred TV repairman is appropriately licensed, certified, and has the technical know-how needed for the job, you should also ensure they have access to genuine Original Equipment Manufacturer (OEM) TV parts. While these parts are typically more expensive than generic parts, these added costs are offset by the following benefits:

• Better quality and durability
• Compatibility with your TV
• Compliance with your existing warranties

These, in turn, go a long way in guaranteeing that your repaired TV will function properly and ultimately save you money in the long run. Note that in some cases, your TV repairman may not be able to source genuine OEM parts for your TV. This usually happens when the production of these parts has been officially discontinued.

In these scenarios, you may have no choice but to use generic parts for the job. Note that it can take up to three to four business days to get the required parts for the job delivered, depending on their availability and whether or not they can be sourced locally.

Are Your Repair Services Covered by a Warranty?

Warranties are legally-binding assurances that your TV repair was handled competently, expertly, and with high-quality, genuine parts. Professional TV repair technicians in NYC do not hesitate to offer their clients warranties, and you should consider it a red flag if your prospective technician seems hesitant to do so.

While these warranties usually range from a minimum of three months to a year, their specific terms and conditions largely depend on the technician that issues them as well as the TV make and model in question. Nonetheless, many of these warranties do not typically cover damages that occur under the following circumstances:

• Normal wear and tear
• Power line surges
• Misuse, improper maintenance, vandalism, or natural disasters
• Burn-in and image retention
• Shipment-related damages
• Improper installation
• Cosmetic damages

Note that many manufacturers usually provide a list of recommended TV repair technicians to customers who need to fix faults with their warrantied TVs. However, in some cases, the nature of the fault may require that the TV be shipped back to the manufacturer for these repairs or even totally replaced.

Also, some electronic stores and outlets like Walmart and Best Buy also offer store warranties or extended protection plans that provide additional protection outside the scope of the manufacturer's warranty, such as accidental damages.

Similar to manufacturers' warranties, the scope and coverage of these extended protection plans are determined by the store or outlet that issues them. Listed below are some benefits and drawbacks of purchasing an extended protection plan for your TV:

As such, you should always request a written copy of any warranty you are offered and ensure that you read its terms correctly to understand its scope and avoid taking any actions that may void it.