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What Do I Need to Know Before Hiring an Appliance Technician in Pittsburgh?

Skilled appliance repair technicians can handle repairs of different major home appliances, such as washing machines, ovens, refrigerators, dishwashers, and air conditioning units. While there are no specific local licensing requirements for appliance repairers in Pittsburgh, many of the technicians operating in the city typically have at least one area of specialization. Listed below are some common areas of specialization:

• Product-based specialization: Concerns repairs on various brands from specific manufacturers, such as Kenmore, LG, Frigidaire, Jenn-Air, KitchenAid, Whirlpool, and Bosch.
• Appliance-based specialization: Deals with repairs of specific types of appliances, such as ranges, microwaves, garbage disposal units, and AC units.
• Energy source-based specialization: Focused on fixing appliances that run on different energy sources, such as gas, electric, solar, or hybrid/dual-fuel appliances.
• Size-based specialization: Mainly deals with repairs of large commercial and industrial appliances

The list below provides the average life expectancy of various home appliances. Be aware that different factors, such as the model, make, and usage of the appliance, can affect its longevity and durability.

• Refrigerators: 10 – 13
• Freezers: 10 -15
• Washing Machines: 9 - 10
• Dryers: 10 – 13
• Dishwashers: 8 – 10
• Microwave Ovens: 8 – 10
• Ranges/Oven Hoods: 10 – 16
• Garbage Disposers: 10 – 12
• Compactors: 6 – 7

Certain situations demand the services of an appliance technician (irrespective of the appliance's age):

• Unusual sounds coming from the appliance
• Burning smells
• Presence of unexplained moisture in or around the device
• A noticeable increase in energy consumption when using the appliance
• General malfunctions

If you notice any of the previous issues with your appliance, contact a professional Pittsburgh appliance technician for assistance.

Are You Licensed as an Appliance Repair Technician in Pittsburgh?

There are no occupation-specific licensing requirements for appliance repair technicians in Pittsburgh. Nevertheless, appliance repair technicians who intend to repair heating and cooling equipment and appliances, like air conditioners, ventilators, refrigerators, and heat pumps, must obtain an HVAC contractor license from the Pittsburgh Department of Permits, Licenses, and Inspections. To be eligible for this license, technicians must provide the following documentation:

• Proof of having passed a certified standardized test
• Acceptable proof of having a minimum of six years of experience and education
• A valid Government-Issued Photo ID

In addition, technicians who want to work on or maintain refrigerators, air-conditioning units, or similar devices containing or emitting refrigerants must complete a federally-mandated certification program with an EPA-approved organization.

Always confirm the licensing status of your prospective appliance repair technician if they intend to work on your heating, cooling, and ventilation appliances. You can verify their licensing status by contacting the city's Department of Permits, Licenses, and Inspections via email or at (412) 255-2175. In general, contact this department if you need more information about licensing requirements in Pittsburgh.

What Rates Do You Charge for Appliance Repairs in Pittsburgh?

Appliance repairs in Pittsburgh can range from around $55 to $550, including replacement parts costs and technician's labor fees (typically around $50 to $120 an hour). In the end, the actual cost of repair services depends on several other factors:

• The nature of the problem
• The urgency of the repair
• The type, make, and model of the appliance
• The energy source used by the appliance
• Accessibility to the appliance

The estimates below are for the repairs of various common appliances in Pittsburgh:

Before you hire an appliance repair technician in Pittsburgh, we recommend that you thoroughly compare cost estimates of multiple technicians. Ensure they inspect and diagnose your appliances before giving you their estimates (you may be charged for these diagnostic services). Taking these steps will help you avoid being exploited by dishonest individuals and find a suitable repair technician.

Are You Certified by the Manufacturer to Repair This Appliance?

When an appliance manufacturer grants an appliance repair technician a factory certification or authorization, this means they have received the necessary training and qualification to provide advanced and specialized repair services for their products. Hiring a factory-certified service technician has various advantages:

• They will handle your repairs with the highest level of expertise and professionalism.
• Access to authentic components and accessories for your appliance and direct support from the manufacturer.
• Protection of the appliance's existing warranties.

If you are unable to hire a factory-certified appliance repair technician, you can also look for technicians with certifications from recognized organizations. These include the International Society of Electronics Technicians, the Professional Service Association, the Association of Home Appliance Manufacturers, and the United Appliance Servicers Association.

Do You Replace Parts with Original Equipment Manufacturer (OEM) Parts?

Before hiring a Pittsburgh appliance repair technician, confirm if they will use Original Equipment Manufacturer (OEM) parts for the repairs. Original Equipment Manufacturer (OEM) parts are made by appliance manufacturers, unlike generic components, usually made by third-party companies not affiliated with the original manufacturer. OEM parts are typically more durable and compatible than generic ones and protect your appliance's warranty. Even though OEM costs are higher than generic, using them for repairs means you can save money in the long run.

If you cannot find original equipment manufacturer (OEM) parts for your appliance because it has been discontinued by the manufacturer, you may have to use generic components for the repairs. OEM or generic, ensure that the appliance repair will be covered by a warranty that includes the parts used.

Will My Home Warranty Cover the Cost of Repairing the Appliance?

A home warranty is a type of service agreement that covers replacing or repairing household appliances such as ovens, microwaves, and washing machines due to normal wear and tear. It typically lasts for a defined period, usually one year, and can be renewed annually. Although home warranties cover certain household appliances, they should not be confused with home insurance policies, which provide coverage for your personal property and your entire home.

Although most home warranties cover the problems that typically derive from normal wear and tear, they may also cover damages caused by improper repairs or inadequate maintenance. However, most warranties won't cover damages caused by pre-existing faults, appliance misuse, and improper installation. Hence, before signing a home warranty, review its terms and conditions thoroughly.

Are You a Fully Insured and Bonded Pittsburgh Appliance Technician?

Hiring an uninsured individual will make you liable for property damage and bodily injuries that may result from your appliance repairs in Pittsburgh. Even though there are no specific insurance requirements for appliance repair technicians operating in the city, it is still important to ensure that they carry adequate general liability insurance.

An exception to the absence of insurance requirements for appliance repair technicians working in Pittsburgh are those holding a valid HVAC contractor license; they must carry at least $1,000,000 per occurrence and $2,000,000 aggregate per claim period and workers' compensation insurance, if applicable. Contact the Pittsburgh Department of Permits, Licenses, and Inspections at (412) 255-2175 for more information about the city's insurance requirements.