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How to Verify a Professional's License in Allen?

Seeking the services of a licensed professional is expedient when planning a project in the City of Allen. The Texas Department of Licensing and Regulation (TDLR) is responsible for licensing and regulating professionals in Allen across 40 professions and occupational categories. Residents can check the validity of the licenses of these professionals on the TDLR license data search portal. Queries regarding professional license verifications can also be forwarded to the TDLR's Customer Service at (800) 803-9202.

After verifying a professional's license, you should also ensure that the professional adheres to local stipulations necessary for the commencement of your planned project. For instance, building permits are required for many construction-related works, including irrigation installation, roof repairs, fence replacement, and home improvement projects in Allen. Permits can be gotten from the Allen City Community Development Department (CDD) via the Citizen Self Service (CSS) Portal. You can make inquiries regarding these permits by contacting the Building and Permitting Division of the City's CDD at (214) 509-4130 or by email.

Do Allen Neighborhood Councils
Issue Permits?

The neighborhoods in Allen are under the leadership of the City Council. The Allen City Council consists of the Mayor and six Council Members who are all elected at large. Residents interested in knowing more about Council Members, council meetings, organized workshops, and similar concerns can email their inquiries to the City Council or contact the City Secretary's Office at (214) 509-4105 or by email. The City Council is responsible for making strategic plans and policies for the city's development, approving the city's annual budget, and enacting city ordinances.

Although the City Council does not issue permits, some of its duties include regulating zoning and development, sponsoring projects that foster unity in the community, and addressing issues of concern in the city's best interest. For example, the City Council approved over $40 million for the construction of the Stephen G. Terrell Recreation Center, which will house several recreational facilities such as gymnasiums, indoor courts, and weight areas. The Center is particularly designed to foster socialization among residents through the availability of several gathering spaces. In addition, in September 2021, the Allen City Council voted for additional spending on trash and recycling pickup services within the city. The additional spending aims to improve the efficiency of trash pickups and ensure better waste management.

How to File an Unfair Business
Complaint in Allen?

The Texas Office of the Attorney General (AG) deals with price gouging or unlawful business practices in Allen City. To carry out this duty, the AG Office receives and addresses consumer and unfair business complaints through its Consumer Protection Division (CPD). Accordingly, you can file unfair business complaints with this Division online or by mail. To file an unfair business complaint by mail, you can print out an English or a Spanish hardcopy complaint form, complete the form, and mail it to

  • Office of the Attorney General
  • Consumer Protection Division
  • P.O. Box 12548
  • Austin, TX 78711-2548

After receiving a consumer complaint, the CPD may advise the complainant to mediate with the relevant business or professional, refer the complaint to a more appropriate agency, or take legal action. Nevertheless, note that the CPD acts in the public's interest, and you may not be compensated for any nuisance the unethical actions of a business or professional might have caused. Consumers seeking monetary compensation can consider consulting with an attorney for legal advice or file a small claims lawsuit at the Collin County Justice of Peace Court, Precinct 3. Note that small claims lawsuits are only appropriate for matters involving $20,000 or less.

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