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Licensed Moving Companies in Dallas, TX

How to Hire a Good Moving Company in Dallas

The Dallas-Fort Worth-Arlington area is American's fastest growing metropolitan, with over one million people moving into the area in the last decade. However, before you initiate your move into Dallas City or the metropolis, it will be wise not only to pick a cost-effective moving company but also a good mover who can provide satisfactory answers to the following queries:

Questions to Ask Before Hiring a Mover in Dallas

  1. Are You Licensed to Practice as a Moving Company in Dallas?

    Household goods motor carriers (moving companies) operating in Dallas and Texas are required to have an active certificate of motor carrier registration, and comply with the motor carrier rules and regulations set out in Chapter 228 of Title 43 of the Texas Administrative Code.

    Moving companies in the city can apply for and obtain their certificate of motor carrier from Texas Department of Motor Vehicles (TxDMV). To apply for the certificate, interested persons must first sign up on the Texas Department of Motor Vehicles Motor Carrier Division official page.

    However, applicants are required to have registered with the United States Department of Transportation's Federal Motor Carrier Safety Administration and obtain an intrastate USDOT number prior to creating a profile with the Texas Department of Motor Vehicles Motor Carrier Division.

    This is because applicants can only use the exact first name, last name, company name, and email address registered with the United States Department of Transportation's Federal Motor Carrier Safety Administration to create their profile. Applicants can obtain an intrastate USDOT number online via the United States Department of Transportation's Federal Motor Carrier Safety Administration's unified registration system before they proceed to creating a profile with the TxDMV.

    Applicants will receive an email with further instructions after their profile application has been received and approved. Note that profile application review usually takes 24-48 hours to be completed.

    When the application is approved, the applicant will be sent an email with their Unique Identifier Number (UIN), which they will need to send to their insurance carrier. This will enable the applicant to submit the required insurance policies online. As a result, applicants must ensure that your insurance company files the necessary insurance for their certificate.

    After an applicant's insurance carrier has filed the requisite insurance, the applicant will receive another email asking them to login to MCCS and pay the required amounts to complete their application process. Once the fees have been paid, MCCS will convert the applicant's UIN to their TxDMV Certificate number. For more information concerning the process of obtaining a certificate of motor carrier registration and how to use MCCS, call TxDMV at (800) 299-1700.

    Residents of Dallas must understand that it is their responsibility to ensure that the moving company they intend to hire is licensed. Hiring a moving company that is not licensed by the TxDMV exposes you to a variety of risks including loss of properties being moved.

    As such, before hiring a moving company to transport household goods or other types of non-household property in Dallas, you should visit the TxDMV's truck stop database to confirm whether the company is licensed. Note that every licensed moving company has an "active" TxDMV certificate number on file.

    In addition to obtaining a state-issued certificate of motor carrier, moving companies must meet local business registration requirements. These requirements are usually dependent on the company's organizational structure.

    For example, if the moving company is structured as a general partnership or sole proprietorship, they must register at the local level with the Dallas County Clerk's Office. On the other hand, if the moving company is an incorporated, limited liability company, they must register at the Texas Secretary of State's Office.

    Queries concerning moving companies business licenses can be directed to both the Dallas County Clerk's Office at (214) 653-7110 or (214) 653-7099 and the Texas Secretary of State's Office at (512) 463-5555.

  2. How Much Do You Charge Compared with Other Movers in Dallas?

    Moving cost in Dallas is influenced by factors like the size and amount of items to be moved, the distance from the take off point to the destination, and add-on services such as storage and furniture assembly or disassembly.

    Before hiring a mover in Dallas, residents must understand that it is their responsibility to specify which items the mover will load, and identify any difficulties they will encounter as this will help them in making an estimate for the job.

    Regardless of the size and types of household goods you want to transport, it is advised that you always compare estimates from different movers before selecting the best. By comparing estimates from different moving companies, you will be able to determine the actual cost of the service you need, while differentiating between real cost and gratuity fees. This will ensure that you do not fall prey to dishonest movers who demand more than the actual cost of moving your household items.

    Note that in addition to getting and comparing estimates from different movers, you should also ask each mover you are considering for a copy of their tariff (rates). These are the maximum rates they may charge for moving your household items.

    Movers in Dallas calculate their rates using the following methods:

    • Hourly Rates: rates are calculated based on the amount of time required to complete the job, including how much time it will take to move from point A to B
    • Weight/Distance rates: rates are calculated based on the weight of the item to be moved, and the distance the mover will travel to get the job done
    • Written binding Rates: here, rates include the cost of all the transportation charges and agreed-upon services.

    Transportation and material moving workers in Dallas earn an average annual wage of $42,890. The list below compares the hourly average wages earned by these workers in the city against those of transportation and material moving workers in other parts of Texas State as well as several other major cities in the country:

    City of Dallas Movers Hourly Average Wage
    $ 20.62
    Texas State Movers Hourly Average Wage
    $19.60
    Los Angeles Movers Hourly Average Wage
    $21.09
    New York City Movers Hourly Average Wage
    $23.05
    Chicago Movers Hourly Average Wage
    $20.86
    Philadelphia Movers Hourly Average Wage
    $19.55
    Houston Movers Hourly Average Wage
    $20.53

    Source: U.S. Bureau of Labor Statistics

  3. Will You Get a Moving Permit as Required by Dallas Regulations?

    There are no specific permit requirements for movers in Dallas. However, moving companies may need a commercial loading zone permit to provide certain services. Loading zones are designated areas in the parking lane for the loading and unloading of deliveries to buildings. As such, movers may need this permit to load or unload deliveries to your building.

    Commercial loading zone permits can be purchased at the Parking Customer Service Center at:

    • Oak Cliff Municipal Center
    • 320 East. Jefferson
    • Room 100
    • Dallas, TX 75203

    Note that in addition to a commercial loading zone permit, movers are generally required to comply with the city's parking rules and regulations when providing their services. These requirements include not violating any official sign, curb marking, or street marking prohibiting, regulating, or restricting the parking, stopping, or standing of a vehicle. It also includes carrying proof that the vehicle is registered with the State Department of Highways and Public Transportation.

    Other parking regulations that moving companies in Dallas must meet include:

    • Not parking during a parking ban
    • Ensuring that the engine of a vehicle is off, locking the ignition, and removing the key from ignition before leaving a vehicle
    • Ensuring that the vehicle is not parked in a public street, alley, parkway, boulevard, or public place
    • Ensuring that the vehicle is not parked in a public street, alley, or other public place for a continuous period of time longer than 24 hours
    • Ensuring that vehicles are parked within limit lines

    For more information concerning parking rules and regulations in the city check Dallas Code of Ordinance Volume 1, Chapter 28, Article XI.

  4. What Kind of Moving Services Do You Offer?

    While most moving companies in Dallas provide a variety of services, residents must understand that some of these services involve tasks that require a great deal of expertise to accomplish. As such, it is always in your best interest to ensure that the moving company you are hiring is competent enough to do the job.

    Moving services in Dallas are grouped into five, and they include:

    • Local moving,
    • Long-distance moving,
    • Interstate moving,
    • International moving, and
    • Small moving.

    Local and long-distance involve transporting household items from a location in the city to another location within the city or state of Texas.

    Small moves, on the other hand, involve moving fewer home belongings on short notice, usually the same day. Likewise, Interstate and international moving involve moves that take place outside of Texas or the United States.

    In addition to the aforementioned services, most moving companies in the city also offer a variety of add-on services. These include, packing and unpacking, loading and unloading, disassembly and reassembly, and storage.

    You should always inquire about the nature of a moving company's services before hiring one in the city. By investigating a moving company's services, you will be able to determine whether they can meet your needs at the time.

    Note that it is your responsibility to provide the moving company with accurate information about the items you want to move. This will prevent dispute over cost after an agreement has been reached.

    Listed below are cost estimates for moving services commonly provided by professional moving companies in Dallas:

    Local/long-distance residential moving
    $90 - $150 per hour (includes cost of labor and moving truck)
    Piano moving
    $254 - $290 (upright piano)
    Mobile home moving
    $2,172 - $3,00 (for single-wide trailer at a distance of no more than 50 miles)
    Moving out of studio apartment
    $250 - $400 (includes cost of packing and unpacking items)
    Moving out of two-bedroom apartment
    $550- $800 (includes cost of packing and unpacking items)
    Moving out of an office
    $105 - $155 per hour
    Moving out of three or four-bedroom apartment
    $1,000 - $1,500 (includes cost of packing and unpacking items)
  5. Do You Provide Packing and Storage Services?

    Although there are many moving companies in Dallas, not all of them provide packing and unpacking services as well as storage. As a result, before finalizing any arrangement with a company, it is usually a good idea to check out if they provide these services. If the company you are intending to hire does not provide these services, do not hesitate to find a moving company that does.

    Common packing and unpacking services that movers in Dallas offer include:

    • Full packing services,
    • Partial packing services,
    • Professional box handling and organization, and
    • Used box pick-up services.

    Besides these aforementioned services, some moving companies in the city also provide storage facilities for your items. This typically happens when you need your items to be stored at a secondary location before it is taken to the final destination. Reasons why you may require storage includes:

    • You plan to relocate soon and may no longer be able to access your present apartment
    • You are moving to a place with less space to contain your household items
    • You want to settle in your new apartment before you unpack your household items

    Regardless of the reason why you need storage, it is crucial to ensure that the moving company has the resources to keep your items safe. You should request to see their storage facility, and make inquiries about how they will pack, label, and arrange your items.

    You should also inquire about who will offer the packing supplies. This is significant since some moving firms allow customers to supply their own packing materials, lowering the cost of packing the items.

    You can sign an agreement with the moving company once you have determined that they have the resources and tools to pack and unpack your belongings as well as provide suitable storage for them.

  6. What is an Appropriate Tip for Your Movers in Dallas?

    Tipping service providers, such as movers, after they have performed very well is one way of expressing your satisfaction with their services. Reasons why you may decide to tip movers in Dallas include, but are not limited to:

    • They arrive on time to do the job
    • They handle your items with care with extra emphasis on delicate ones
    • They help move large items from inside your apartment to the truck
    • They offer to give extra hand without billing for it
    • They are friendly to you

    Although it is common in the city to tip movers 15$ to $20 of the total moving cost, people must understand that the decision on how to tip movers is theirs to make. As a result, they can decide to tip movers at an hourly average.

    Using an hourly average instead of tipping movers 15%-20% of the total cost of the move allows you to compensate movers based on the quality of service you received as well as the difficulty of providing the service. A good hourly average tip for movers should be $4 to $5 per person.

    Finally, in situations where a moving company performs badly or below expectations, it is your responsibility to inform them about their poor performance.

  7. Do You Carry the Necessary Insurance Policy for Movers in Dallas?

    In Dallas, movers must have the appropriate insurance coverage in place to protect their customers from financial responsibilities resulting from property damage. Before both parties reach an agreement, it is common for each mover in the city to give copies of the insurance policies and any other evidence of the insurance purchased to their customers. This is especially crucial because transporting objects from one residential address to another is fraught with risks that can result in property damage and work-related injuries.

    Transportation and material moving workers are estimated to have accounted for 20 percent of all on-the-job injuries that necessitated time off in the United States in 2018. Even though it is not certain that your mover may get injured while transporting your items, it is very crucial to ensure that they are insured before they do the work.

    You can confirm whether your mover is insured by requesting evidence of insurance purchased by them. Nonetheless, you should always verify whatever evidence you are giving by calling the insurance company that issued the document. Queries concerning the right insurance policies a moving company must have before doing business in the city can be directed to TxDMV by calling (888) 368 - 4689.

    In addition to carrying the necessary insurance policies, some moving companies may offer to sell you transit insurance, which helps to cover loss or property damage. Note that this type of insurance is not regulated by TxDMV or the Texas Department of Insurance (TDI). As such, you should always read the policy carefully in order to understand your coverage.

    Finally, all licensed movers in Texas have a standard liability of 60 cents per pound of cargo. Some moving firms, on the other hand, may assume a larger level of liability, but this will be discussed and agreed upon by both parties. It is important to note that movers' limits are not the same as insurance, so always make sure your moving firm is covered.

  8. Can You Provide References or Recommendations in Dallas?

    When considering hiring a moving company in Dallas, seek for one that is ready to provide their customers with references or letters of recommendation from satisfied past clients. These moving companies are usually confident about the services they provide, which is what you really want. Moving companies that do not provide references or letters of recommendation from satisfied past clients to potential customers are either incompetent or illegitimate. However, some unscrupulous individuals may provide fake references or letters of recommendations in order to persuade you to hire them. As a result, you should always double check any reference that you are given by contacting these past clients and getting a first-hand review from them.

How to File a Complaint Against a Bad Moving Company in Dallas

Moving scams, according to the Better Business Bureau, are a common source of worry for anyone trying to relocate across the United States, including Dallas. In June 2020, a resident of the city was scammed by unscrupulous individuals posing as legitimate moving companies. Despite having a contractual arrangement with the customer, these dishonest persons requested extra money after loading the customer's belongings in a truck, according to CBS news.

Residents of the city are advised to take their time in evaluating the moving company they intend to hire before signing off any agreement. Scammers often employ different tactics to persuade their victims into paying for their services. As a result, residents should be on the lookout for red flags when considering a moving company near them. These red flags include:

  • The mover is offering a very low bid compared to the average market price for the service
  • The company does not have a local business address or phone line
  • The mover refuses to provide a proposal and written contract even when you insist on them
  • The mover shows up with an unmarked truck

In addition to identifying these red flags, residents should also take precautionary steps to avoid falling victim to a moving scam. These steps include:

  • Get referrals and recommendations from family and friends
  • Get estimates from different moving companies that have conducted an inspection of your residence and the household items that need to be moved
  • Contact the TXDMV's Enforcement Division at (888) 368-4689 or the Better Business Bureau to see if any complaints have been made against the mover you intend to hire in the past
  • Ask the mover to provide the TxDMV number and confirm the information via the TxDMV's truck stop database
  • Verify that your mover is registered with the United States Department of Transportation's Federal Motor Carrier Safety Administration via an online search portal
  • Ask the moving company to provide references or letters of recommendations from satisfied past clients and double check by calling the clients to confirm
  • Get a written proposal that both parties must sign prior to loading your items. This can be a binding proposal or not to exceed proposal
  • Make sure that the moving company is insured
  • Get a written moving service contract. Read and understand all documents carefully before signing your name. Do not rely on verbal agreements
  • Confirm and document the condition of your items before the move

If you have a dispute over charges or damages to your goods, you can file a claim with your mover within 90 days of the delivery date. Note that the claim must contain adequate information about the incident and the type of compensation you are seeking. The moving company has 20 days to respond to your claims. If you are not satisfied after their response, you can contact the TxDMV for mediation. You can do this by downloading, completing, and sending household good mover mediation requests form to the Texas Department of Motor Vehicles Enforcement Division at:

4000 Jackson Avenue,

Austin, Texas 78731.

However, if you believe that you have been scammed by a household goods mover, you can file a complaint with the TxDMV online, via email, or by calling (888) 368-4689. Note that phone lines are available from 8:00 AM - 4:00 PM Monday through Friday.

If you are still dissatisfied after using any of the aforementioned consumer resolution alternatives, consider bringing a lawsuit against the moving business in a court. Disputes with a total value of $10,000 or less can be filed as small claims before the Small Claims Court. This court is located at:

  • Justice of Peace Courts
  • Precinct 1, Place 1
  • 8301 South
  • Suite 2000
  • Dallas, TX 75232

However, before deciding on the type of matter to file in court, it is critical to consult with an attorney.