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How to Verify a Professional's License in Tyler?

The City of Tyler requires professionals to obtain an appropriate license before providing services to residents of the city. Boards issuing licenses for these professionals include the Texas Department of Licensing and Regulation (TDLR), the Texas Real Estate Commission, the Texas State Board of Plumbing Examiners, and the Tyler City Department of Building Services. Before commissioning a professional for your project, you should ensure that they have a license from the required professional board. Ensuring that you only engage professionals with the right licensing can be the difference between the success of your project and its failure. Confirming a professional's license can be done using the TDLR License Data search portal or the eTRAKiT search tool on the Tyler City Development Services Website.

Depending on the extent of your proposed project, you may need to obtain permits before commencement. The Tyler City Department of Building Services issues permits for all new building construction, residential alteration, building addition, building repair, cooling and heating system installation, plumbing work, building demolition, and electrical installation. For questions on the permit process, fees schedule, or other matters relevant to your construction project, you can contact the Department of Building Services by phone at (903) 531-1175.

Do Tyler Neighborhood Councils
Issue Permits?

The neighborhood associations of the City of Tyler do not issue permits for construction-related work in the city. These associations work with the City of Tyler's Neighborhood Services Department and other government agencies to strengthen their neighborhoods, share information, and connect the residents of the city to services that improve their quality of life.

In October 2020, it was announced that the City of Tyler had issued a permit to build a new 7-Eleven department store at 3400 Van Highway. The construction project is valued at $968,400 according to city permit records. Similarly, in October 2021, it was announced that construction had started on the second phase of a sidewalk project in the city on North Palace Avenue. This project, which City Council had approved in July 2021, is funded through an allocation from the 2020-21 Community Development Block Grant.

How to File an Unfair Business
Complaint in Tyler?

Complaints on unfair business practices in Tyler can be filed with the Consumer Protection Division of the Office of the Attorney General of Texas. To file a complaint, use an online Consumer Complaint Form or download a printable complaint form that you can complete and send by mail to:

  • Office of the Attorney General
  • Consumer Protection Division
  • PO Box 12548
  • Austin, TX, 78711-2548

You will receive the confirmation once the Consumer Protection Unit receives your complaint. However, note that the Consumer Protection Unit will not prosecute the erring professional or business on your behalf nor provide legal advice to you. Instead, an attempt at mediation will be provided between the involved parties. If mediation is not successful, you can resort to private legal action, especially if financial compensation is your goal. For example, you can file a small claims lawsuit at the Smith County Courthouse. Note that while small claims lawsuits are a means of settling civil disputes inexpensively and quickly, small claims courts operate with limited jurisdiction over civil matters and can only hear cases not exceeding $10,000. As such, before opting for the small claims court or any other legal actions, it is advised to seek the counsel of an experienced attorney. You can contact the Texas State Bar's Lawyer Information and Referral Service by calling (800) 252-9690 (toll-free) to find experienced attorneys near you.

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