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How to Verify a Professional's License in Provo?

Professionals in Provo require a valid license issued by the Utah Department of Commerce's Division of Occupational and Professional Licensing (DOPL) before doing any work in the city. This division is responsible for issuing over 200 types of licenses to eligible professionals such as plumbers, architects, electricians, and contractors. You should ensure that you only hire the right professional with the required professional license for your projects. Hiring only qualified professionals helps ensure that your professional will have the needed knowledge to comply with the recommended building codes and prevent fines and penalties for non-compliance with these codes. To verify a professional's license in Provo, you can look up their license status via the DOPL's Licensee lookup and Verification System.

After making sure your professional is licensed, you will need to ensure that all required permits from your project are also obtained. Permits for building-related work in Provo are provided by the city's Department of Development Services. Failing to secure a permit before starting your project is punishable by a fine not exceeding $1,000. You can apply for a building permit online using the Provo Online Portal. For information on using the portal or questions concerning the type of permits your project may require, you can contact the Department of Development Services by phone at (801) 852-6400.

Do Provo Neighborhood Councils
Issue Permits?

There are currently 34 neighborhoods in Provo and these neighborhoods all have several active neighborhood associations. These neighborhood associations do not issue construction-related permits. Rather, they meet to develop neighborhood ideas, goals, and concerns, which are then related to the Provo City Planning Commission and the Provo City Council.

In August 2021, it was reported that the new 205,000 square foot, five-story Provo city hall downtown, will house a police station and 300-plus city workers. In September 2021, it was announced that, while the US housing supply was lagging behind demand, Provo was one of the cities where there were significant proportions of building permits issued relative to the city's size.

How to File an Unfair Business
Complaint in Provo?

Residents of Provo who need to file a complaint concerning the behaviour of a business entity or professional can do so through the Utah Department of Commerce's Division of Consumer Protection (DCP). You can file a complaint online using the web application available on the DCP's website. Ensure that you complete your submission with supporting documents such as copies of receipts, contracts, proof of payments, and emails, as the DCP may not process your complaint without these. If you cannot file your complaint online, you can download a complaint form, print, complete the form, and mail it to:

  • Utah Division of Consumer Protection
  • Attention: Complaint Processor
  • Heber M. Wells Building
  • 160 East 300 south
  • 2nd Floor
  • PO Box 146704
  • Salt Lake City, UT 84114-6704

To inquire about the complaint process, or if you have questions, you can call the DCP toll-free at (800) 721-7233 or send in an email.

The DCP handles deceptive, unfair, and dishonest business practices by receiving complaints and conducting investigations on the businesses mentioned in the complaints. However, the DCP cannot act as your attorney. Nevertheless, you can consult with a private attorney to determine available remedies that may be available to you, especially as the DCP cannot also guarantee compensation for financial losses. One common remedy for restitution is filing a small claims suit at the Provo City Justice Court, which has jurisdiction over civil matters that involve $11,000 or less. It is advisable to seek legal advice before choosing to file any legal action. You can use the Utah State's Bar Association's free Licensed Lawyer Referral Service to get referrals to qualified attorneys in the City of Provo.

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